Question 1

Why do you publish prices when nobody else in this category does?

Accepted Answer

Because our customers are owner-operators, not procurement departments. If you run three crews, you should be able to work out whether this is affordable without sitting through a discovery call first. The larger platforms in this space start around $1,000 a month and deliberately target companies above $3M in revenue, which leaves the operator who *is* the receptionist with nowhere to begin. Starter is that beginning. Growth costs what a serious platform costs, because at that tier you are getting one — the difference is that you can see the number before you book a call.

Question 2

Is there a setup fee?

Accepted Answer

No. Setup, configuration, rate-card loading and testing are included in the monthly price. We would rather you judged us on whether the thing works than on how much you had already paid to find out.

Question 3

Do you charge per minute or per call?

Accepted Answer

Not from the first minute — that is the version that makes a bill impossible to predict, and it is what most of this category does. Every plan includes a block of voice minutes, and you are only billed per minute past it, at $0.55, and we tell you as soon as you reach your allowance. A normal month costs exactly what the card says, and a genuinely busy one costs more without ever arriving as a surprise.

Question 4

What counts as fair use?

Accepted Answer

Starter includes 500 voice minutes a month and Growth includes 2,000. For most companies that covers a normal month with room to spare, but it is an allowance rather than an unlimited plan, and a busy season can take you past it — so we tell you as soon as you reach it, instead of letting you find out on an invoice. After that it is $0.55 a minute, billed in whole minutes. Chat is unlimited on both, because text costs a fraction of what voice does.

Question 5

What happens if I outgrow my plan?

Accepted Answer

We move you up and tell you why, with the numbers. We will also move you down if you are paying for headroom you are not using, which happens more than you would expect after a seasonal peak.

Question 6

Is there a contract?

Accepted Answer

Month to month. No minimum term, no cancellation fee, and thirty days' notice from either side. If it is not paying for itself you should be able to leave without a conversation about it.

Question 7

How quickly does it pay for itself?

Accepted Answer

For most companies, one recovered booking a week covers the Starter plan. A single missed deep clean or move-out is frequently worth more than a month of the service — which is why we built a calculator rather than asking you to take our word for it.

Service	Starter$497	Growth$1,497	EnterpriseCustom
Book
AI ReceptionistBook cleans, 24/7	Inbound	Inbound & outbound	Inbound & outbound
Web ChatEngage more site visitors	Website	Website, Instagram & Facebook	Every channel you run
Instant Quote SchedulerEasy self-service booking	Not included	Included	Included
Win Back
Speed-to-LeadEvery lead, every source	Not included	Included	Included
Outbound CampaignsRe-engage to fill your board	Not included	Included	Included
Review EngineTurn cleans into 5-star reviews	Not included	Included	Included
Run
CRM IntegrationsDeep two-way sync	Booking sync	Full two-way sync	Full two-way sync
Workflow Automationn8n and Zapier, built for you	Not included	Standard job pipeline	Bespoke n8n & Zapier builds
AnalyticsEvery metric in one place	Weekly summary	Weekly summary + monthly review	Weekly summary + monthly review

	In-house CSR	Palo CX AI
Monthly cost	$3,200+ per CSR, before tax and benefits	From $497, no setup fee and no per-seat cost
Hours covered	About 40 a week	168 a week, holidays included
Calls at once	One	Four on Starter, ten on Growth
Sick days and holidays	Inevitable and unpredictable	None
Ramp-up time	Weeks of training, repeated per hire	Five to seven days, once
Office space and bills	Desk, equipment, utilities	None
Handles complaints with judgment	Yes — this is where people shine	Escalates straight to you

Published, predictable, and cheaper than the phone going unanswered

Plans that scale with your crew count

All nine services, and which plan they sit on

No surprise line items

Against hiring someone to answer the phone

Questions about pricing

Not sure which plan fits?