Win Back · Speed-to-Lead
Reaches every new lead within seconds, wherever it came from
Every new enquiry gets a call and a text within seconds of arriving, from whichever platform it came in on — while the customer is still on your website and before they have finished filling in the next company's form.
- Responds in seconds, not hours
- Every source funnelled into one flow
- Persistent follow-up until they answer or opt out
Palo CX AI
8 seconds
Typical callback
…
Quoted & booked
$310 deep clean, Thursday 1pm
Voicemail left
Customer already booked elsewhere
The same enquiry usually goes to three companies at once. Responding first tends to win it, almost regardless of price.
What it handles
Everything your front desk would do, minus the front desk
Seconds, not hours
A form submission triggers a call and a text almost immediately. The difference between replying in one minute and one hour is the difference between a conversation and a voicemail.
Every source in one flow
Website forms, Google enquiries, Facebook and Instagram lead forms, Yelp, Thumbtack, Angi and anywhere else you advertise — all funnelled into the same instant response.
Calls and texts together
The text lands first so your name is on their screen when the phone rings. It is a small sequencing detail that noticeably improves how often people pick up.
Polite persistence
If they do not answer, it tries again on a schedule you set — a handful of attempts across a few days, then it stops. No badgering, and an opt-out is honoured instantly.
Straight into a quote
When they do answer, it is not a 'someone will call you back'. The same agent qualifies the job, prices it from your rate card, and books it there and then.
Attribution you can act on
You see which sources actually produce booked cleans rather than just enquiries — which usually changes where the advertising budget goes next month.
In practice
Beating the competitor who checks their email at lunchtime
The same enquiry usually goes to three companies at once. In practice the one that responds first tends to win it, largely regardless of price.
- SystemFacebook lead form submitted · 2:14pm
- AgentText sent at 2:14pm — “Hi Priya, it's Rivera Cleaning…”
- AgentCall placed at 2:14pm, while she is still on her phone
- Client“Oh, that was quick — yes, I was after a one-off deep clean.”
- AgentQualifies the property, quotes $310, offers Thursday or Saturday
- SystemBooked and synced · the other two companies reply that evening
Getting it live
What setup actually involves
- 1
We connect your lead sources
Website forms, ad platforms, marketplaces and anything reachable by webhook. If a source cannot be connected directly, we bridge it through n8n or Zapier.
- 2
You set the response rules
How fast, how many attempts, over how many days, and within which hours. Different sources can behave differently — a marketplace lead often warrants more persistence than a newsletter signup.
- 3
We write the opening
The first fifteen seconds decide the call. We script the opening around how you would naturally introduce yourself, then test it against real enquiries.
- 4
You watch the attribution
After a few weeks you can see which sources produce booked work rather than noise. That number tends to be uncomfortable and extremely useful.
FAQ
Questions about this service
Also available
The rest of the front desk
Ready to stop missing calls?
See your own rate card quoted out loud on a live demo call. No contracts to sign, and nothing for your crews to learn.